Privacy Policy

SD Plant Maintenance Ltd

Privacy Policy

Effective date: 22/03/2025

1. Introduction

SD Plant Maintenance LTD (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect any personal data that you provide when using our website.

We are a company registered in England and Wales under company number 14904431, with our registered office at SD Plant Maintenance Ltd, Unit 9, Amos Road, Meadowhall Industrial Estate, S9 1BX.

VAT Number: GB 441556891

2. What Information We Collect

The only personal data we collect through our website is data that you voluntarily provide via our Contact Us form. This may include:

a. Your name

b. Your business name

c. Your contact details (such as email address and/or phone number)

d. Any other information you choose to provide in your message

We do not collect any personal data automatically through cookies or tracking technologies. However, if you consent to third-party services such as Google Maps, those providers may collect technical data such as your IP address in accordance with their own privacy policies

However, our contact form is protected by a third-party service called Botpoison, which may process technical data such as your IP address and browser information to detect and prevent spam submissions. This processing is minimal, anonymous, and strictly necessary to ensure the secure operation of the form.

3. How We Use Your Information

We only use the information you submit via the Contact Us form to:

a. Respond to your enquiry

b. Communicate with you about our services

c. Maintain internal records of enquiries and communications

We do not use your information for marketing purposes unless you have explicitly asked us to contact you about specific products or services.

4. Lawful Basis for Processing

Under UK data protection law, we rely on the following lawful bases to process your personal data in accordance with applicable privacy regulations and ensure that your information is handled securely and transparently:

a. Legitimate interests: To respond to your enquiry and provide information about our services.

b. Consent: Where you have explicitly asked us to follow up or send information.

5. Data Sharing and Storage

We do not sell, rent, or trade your personal data with any third parties.

Your data may be shared with trusted service providers who assist us in managing our business (e.g. website hosting providers or email systems), but only where necessary and under strict confidentiality agreements.

We use a third-party service called Botpoison to protect our contact form against spam and abuse. When you submit a message through the form, Botpoison may process technical information such as your IP address and browser metadata. This is solely for spam detection and does not involve any tracking or profiling of users. You can learn more in Botpoison’s privacy policy.

Our website also offers embedded Google Maps content. This is disabled by default and only loaded if you consent to third-party cookies. If enabled, Google may process data such as your IP address and usage behavior in accordance with their own Privacy Policy.

We store your information securely and only for as long as necessary to fulfil the purpose for which it was collected, or to comply with legal obligations.

6. Your Rights

Under UK data protection laws, you have the following rights:

a. The right to access the personal data we hold about you

b. The right to correct inaccurate or incomplete data

c. The right to request erasure of your data (“right to be forgotten”)

d. The right to restrict or object to our processing of your data

e. The right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe we are handling your data unlawfully

To exercise any of these rights, please contact us at: [email protected]

7. Security

We take reasonable steps to ensure that your data is handled securely and in accordance with this policy. However, please note that data transmission over the internet can never be guaranteed to be completely secure.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party websites.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in the law or in our practices. Any updates will be posted on this page with a revised effective date.

10. Contact Us

If you have any questions, concerns, or need further clarification regarding this Privacy Policy or how we collect, process, and use your personal data, please do not hesitate to contact us at the provided details below. We are happy to assist with any inquiries you may have:

SD Plant Maintenance
Registered company: View on Companies House
Email: [email protected]
Phone: 07950 529285

Unit 9, Amos Road
Meadowhall Industrial Estate
S9 1BX